FAQ
Order
You can place your order directly through our website. Additionally, you can find us on Cardmarket:
Please make sure to select the correct game you are looking for on Cardmarket.
Shipping
Shipping costs depend on your location and the weight of your order and will be automatically calculated at checkout.
We currently ship within the EU. However, we are working to expand our shipping regions. The respective shipping costs will be calculated and displayed at checkout.
The delivery time depends on your location. Within Austria, delivery usually takes 5–7 business days. Deliveries to other EU countries can take approximately 7–16 business days. You will receive further information on delivery in your confirmation email.
Please note that these are only estimates and are not binding.
For orders outside the EU, we do not charge VAT. Only the corresponding shipping costs will be calculated at checkout.
However, for all international orders, we are obliged to declare the full value of the goods on the invoice or for customs clearance.
Additional import duties, customs duties, taxes or other fees incurred in the destination country are beyond our control and are to be borne by the customer.
The amount of these fees is determined by the relevant authorities in the destination country. We therefore recommend that you inquire about possible additional costs with the responsible customs authorities before placing your order.
Miscellaneous
You can contact us anytime via our contact page. We are happy to help you.

















